Customer Love Representative

Salary Competitive

Would you like to be part of a fast-growing, environmentally conscious startup? At Organic Basics sustainability is at the core of everything we do.


Join our Customer Love department for a 6 month internship and become a part of the daily buzz in a thriving startup. This internship is intended to give you hands on experience in customer success, while also helping shape your future career path. 

Your daily tasks at OB will include: 

  • Acting as the voice of Organic Basics on the front lines, delivering best-in-class, delightful customer experiences and developing lasting relationships with customers via phone, email and chat 
  • Processing returns and quality checking items
  • Tracking packages and communicating with our warehouse
  • Taking part in tackling short and long-term projects to optimize processes
  • Representing the voice of the customer within OB; categorizing and feeding insights back to the relevant departments
  • Helping implement new tools and technologies to scale the Customer Love department

You are structured, curious and friendly, a fast learner and a team-player. You can manage your work at a high pace and move through your different tasks with humor and ease. You have flawless language skills in English, Danish and preferably a third language. You’re passionate about our planet and want to help create the change you would like to see in the world. 

 

OB Perks: 

  • Lunch, coffee and snacks
  • Wednesday morning yoga
  • Breakfast on Fridays
  • Monthly social activities with the whole company
  • Beers & tunes on Fridays
  • The possibility of becoming one of the first employees in the sustainable lifestyle brand of tomorrow

Perks and benefits

This job comes with several perks and benefits

Free lunch
Free lunch

Enjoy a free catered lunch with your colleagues, every day.

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Free office snacks
Free office snacks

Peckish after lunch? We got your back with soft drinks, treats and fruit.

See all 9 benefits

Working at
Organic Basics

The fashion industry is the second most polluting industry in the world. Technology is crucial for humankind to successfully address the climate crisis. Organic Basics is not only a direct-to-consumer brand, but an organization that wants to be proactive in finding solutions that can help build a better tomorrow and inspire change across the fashion industry as a whole. In Organic Basics, we’re transparent in our communication and are always looking to be intentional, inclusive, innovative and solutions-driven. Organic Basics is an organization with a purpose that wants to be proactive in finding new solutions that can help build a better tomorrow and inspire change across the industry as a whole. We’re a passionate team of individuals from different nationalities who fundamentally believe that we are better together. We’re driven by compassion, authenticity, and wanting to make a positive impact in the world.

Read more about Organic Basics

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