Customer Service Agent

Veo Technologies Copenhagen Full-time
Salary Competitive
There is a big global interest for our product, and to supercharge the potential we are now hiring the best customer service talent for our Customer Success team. At the heart of our strategy is to keep customers happy and guide them to get the most out of being a Veo customer. We help them with any issues they have and proactively engage them to do the best possible recordings.

Veo is the world’s leading AI powered and affordable football camera solution. We want to enable all teams around the world recording their football matches without the obstacles of finding a cameraman. Democratizing football, by giving access to video analysis, that in the past only were available for the few.


About the job

There is a big global interest for our product, and to supercharge the potential we are now hiring the best customer service talent for our Customer Success team. At the heart of our strategy is to keep customers happy and guide them to get the most out of being a Veo customer. We help them with any issues they have and proactively engage them to do the best possible recordings.


Responsibilities

  • Respond to customer requests in a clear and comprehensive manner.

  • Help to maintain our support site and internal knowledge base.

  • Communicate the feedback from customers to our product and development team.

  • Offer help to other business functions when necessary.


Preferred qualifications

You will become a key person in ensuring the satisfaction and success of our customers, and we expect the following qualifications:

  • Experience in customer-facing roles.

  • Excellent written communication skills.

  • Genuine desire to help people and make them succeed.

  • Solution-oriented mindset and a structured approach to work.

  • Fluent in English and Danish.

  • Must be in Copenhagen area.

  • Familiarity with customer service tools is helpful.

  • Interest in sports.


What we’re offering and how to apply

We are offering you an exciting opportunity to be a part of the growth of a revolutionary product, and work at a company where you can form your own development.

Competitive salary.

Lunch, great coffee and a fast paced start-up culture at our office in Copenhagen.


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Processing of Personal Data

By applying for a job at VEO, you consent to VEO processing your personal data as described below and in VEO’s Privacy Policy (www.veo.co/privacy), in which you can find more in-depth information on e.g. categories of recipients of the personal data, information about your rights as a data subject etc. The purpose of the processing is to create a workable way to bring the right candidate and job together.

You accept that VEO processes your personal information provided by you and stores such personal data for one (1) year. The consent is voluntary and may be revoked at any time by contacting us.If you have any questions or comments or if you wish to exercise your rights, we may be contacted at

Veo Technologies ApS

Aldersrogade 6 C, 4.,

2100 Copenhagen

CVR-no. 37240834

Perks and benefits

This job comes with several perks and benefits

Free lunch
Free lunch

Enjoy a free catered lunch with your colleagues, every day.

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Free office snacks
Free office snacks

Peckish after lunch? We got your back with soft drinks, treats and fruit.

Free friday beers
Free friday beers

Friday is something special, let's enjoy a beer together.

See all 9 benefits

Working at
Veo Technologies

Veo is the world’s leading AI powered and affordable football camera solution. We want to enable all teams around the world recording their football matches without the obstacles of finding a cameraman. Democratizing football, by giving access to video analysis, that in the past only were available for the few. The innovative dual-lense camera technology records the entire pitch at all times, with two 4K high resolution sports action lenses. Our intelligent software automatically follows the ball to create a broadcast view, while allowing you the controls with a simple click of you mouse. Our solution is developing better athletes. We know players are visual learners, seeing themselves play rather than being told of their mistakes is more effective and likely to produce results.

Read more about Veo Technologies

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