Customer Success Intern

Salary Competitive

Nordgreen is an e-commerce start-up aiming to disrupt the watch market. We offer high-quality fashion watches inspired by minimal Scandinavian design and our deep belief in sustainability. Our first collection is designed by Jakob Wagner – a renowned, Danish industrial designer who received numerous industry awards and whose work has been exhibited internationally. Our founding team combines ex-McKinsey consultants and seasoned entrepreneurs with extensive experience in growing ventures fast


Working with the International Customer Service Team responding to customer’s queries via Zendesk (knowledge to the platform is not a must)

 

Job Description:

  • Handling overflow contacts from the all over the world.
  • Responding to queries received via Social Media or Live Chat if required.
  • Gathering product and process feedback.
  • Occasional translating may be required. 

 

***Candidate must also be fluent in English***

***Position is offered part-time and full-time***

 

Perks and benefits

This job comes with several perks and benefits

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Free office snacks
Free office snacks

Peckish after lunch? We got your back with soft drinks, treats and fruit.

Free friday beers
Free friday beers

Friday is something special, let's enjoy a beer together.

Skill development
Skill development

We want to take you from good to great.

See all 9 benefits

Working at
Nordgreen

Nordgreen is a Nordic accesory brand which blends Scandinavian minimalism with fine craftsmanship of a leading Danish designer who has previously worked with Bang & Olufsen and other major design brands. Our mission is to make true Danish designer watches and accessories accessible to everyone, while supporting good causes along the way.

Read more about Nordgreen

company gallery image