Statum is recruiting on behalf of Ageras.
Ageras is looking for an ambitious Customer Success Manager to provide excellent customer service for the German market. At Ageras, the best Customer Success Managers are genuinely excited to help their customers. They’re patient, empathetic, and passionately communicative. They love to talk. They can put themselves in their customers’ shoes and advocate for them internally when necessary.
As Customer Success Manager, you’ll handle the entire communication with their small- and midsize business customers, who are in the need of a specialist. You’ll support your customer portfolio from the first initial contact until finding the perfect specialist. Throughout the process, you’ll be responsible for your own customer portfolio and work towards individual targets. You’ll be joining a team of passionate professionals and together you’ll be growing and establishing the German market.
Specifically, you’ll:
Requirements
You are:
As a Customer Success Manager at Ageras, you are their customer’s go-to-person. You empathize easily with people and can build relationships quickly over the phone. Also, you enjoy advising and consulting their customers, are a strong problem solver and are motivated working with targets. You thrive to give them a spectacular experience through a trusted advisory relationship by supporting them throughout their journey at Ageras.
Maybe you are currently in a similar customer support or product advising position, but are eager to try something new and be part of further growing the German market in a dynamic, international environment?
You also have:
Benefits
At Ageras, they take fun seriously, because motivated Agerians equal happy clients and partners. They go the extra mile to ensure that their employees come motivated and happy to work and thrive in their dynamic, international work environment. Their modern, open office space, in the heart of Copenhagen, creates an inspiring work atmosphere; they serve breakfast and lunch every day, drink very decent coffee and have fun Friday bars. Together they believe they can achieve great success and they are on a mission to conquer the world.
Interested?
Have we caught your attention? If so, do not hesitate to get in contact with Statum who will be responsible for the recruitment process. Apply here via The Hub and let’s get in contact! For any questions please call Statum at +45 71 96 96 70.
About Ageras
At Ageras, they are all about making complex things simple, and that is because they believe it to be more fair, transparent, and empowering. They are building a simple ecosystem connecting clients to lawyers, accountants, and bookkeepers. They are an ambitious, young and fast-paced technology company in Copenhagen. After 6 years they are financially backed by one of the largest Private Equity funds, Investcorp, and have a footprint in Denmark, Sweden, Norway, the Netherlands, Germany, and the UK.
This job comes with several perks and benefits
Enjoy a free catered lunch with your colleagues, every day.
Time is precious. Make it count. Morning person or night owl, this job is for you.
Get your caffeine fix to get you started and keep you going.
Easy access and treehugger friendly workplace.
Social gatherings and games; hang out with your colleagues.
Friday is something special, let's enjoy a beer together.