Customer Support Intern - Italian Market

Salary Competitive

Become a part of a growing start-up at a crucial time. You will be part of our customer experience team, providing support to our Italian customers. You will report to the head of Customer Experience and will be the crucial link between our support services and our Italian customers.


Your primary tasks:

  • Providing world class support to our Italian customers via chat and telephone.
  • Providing feedback to the customer experience team from our Italian customers

The essentials:

  • Fluency in Italian and English (it’s our company language)
  • Customer-service mindset
  • Great communication skills (written and spoken)
  • Proactive attitude and the ability to work independently.

Would be nice to have:

  • Previous experience in a customer-facing role
  • Experience from within the restaurant industry in order to understand with the perspectives of our clients

Noticeable perks of working with us

  • Freedom to explore and engineer in the best way
  • Flexible working hours
  • The best catering service around - yum!
  • If you could thrive and develop your skills in this role, we would love to hear from you. 

 

Start date: As soon as possible for the right candidate. 

Please note: you need to be already living in Denmark to be eligible for this internship. 

Perks and benefits

This job comes with several perks and benefits

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Skill development
Skill development

We want to take you from good to great.

Remote work allowed
Remote work allowed

You know how you perform best. Work from your couch, your favorite cafe or abroad when you feel like it.

Paid holiday
Paid holiday

Metropolitists, beach boys and mountaineers we salute you and pay you to go and explore the world.

Work life balance
Work life balance

Carve out time for your kids, friends and personal cider projects.

See all 11 benefits

Working at
Superb

Running a restaurant using multiple systems is not sufficient anymore. The lack of integrations makes it challenging for restaurants to collect and use the insights needed to improve performance, upsell to guests, and build repeat business. Superb empowers the new generation of restaurateurs with a new, more innovative way of working. Introducing Guest Experience Management, the first all-in-one platform gathering all the tools to run a restaurant (Reservations, POS & Payments) while collecting guest data to provide personalised guest experiences, build guest relationships and maximise revenue. Together we believe #experiencematters.

Read more about Superb

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