Junior Customer Success Manager

Salary Competitive

TwentyThree is a fast-growing Copenhagen based company and the proud creators of The Video Marketing Platform. Our customers use TwentyThree primarily for video marketing meaning all online video content on their website and on social platforms. Our mission is to help each and every one succeed with TwentyThree, and with an ever growing customer base, we need a strong team to stick to that ambition.


We are looking for talents to grow our Customer Success team at TwentyThree. Our main goal is to help our customers do better video marketing and you will be working with our existing customers every day building and running all of our activation touch-points. You will be responsible for your own portfolio of customers and will be running meetings and conversations every day. Most importantly, you need to inspire our customers every single day with product and video marketing best practices. We are primarily looking for CS profiles with a strong commercial background, good project management skills. But most importantly, we are looking for profiles that enjoy and thrive on direct customer contact.


If you fit the profile described above and tick of most of the boxes below you should apply:

  • You want to work at a startup company building a global product.

  • You want to learn and master everything about video marketing.

  • You want to master the TwentyThree platform.

  • You are self-driven and will take ownership of projects.

  • You take pride in creating a good customer experience and service.

Important:

We will do our best to review applications as they come in, but it takes time so just be patient if you haven't received a response yet. It will come :)

Perks and benefits

This job comes with several perks and benefits

Free lunch
Free lunch

Enjoy a free catered lunch with your colleagues, every day.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Free friday beers
Free friday beers

Friday is something special, let's enjoy a beer together.

Maternity / paternity leave
Maternity / paternity leave

Kids are the future, go spend time with them.

Working at
TwentyThree

At TwentyThree we enable organisations to relate and communicate to the world with video. We power organisations’ efforts with video with our video marketing products. As a video company, our vision is that video is transforming everything: most fundamentally, how we communicate as humans in a digital world. It requires us to switch to a video-first strategy, rethink our formats and change to the best marketing tool to support that strategy. At TwentyThree, we believe in a world where every company controls their content and platforms, own your relationship to your users and create a meaningful social contract on exchange of data and value according to your principles. We’ve been on this journey since 2006. Working with our customers to design, develop and deliver the best tools on the market. Because we need more human communication in this digital world.

Read more about TwentyThree

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