Strategic Partnership Manager

Salary Competitive

SUPERB is building technology for some of the worlds best restaurants. We are currently present in 20 countries building a suite of restaurant products for ambitious restaurants who want to be data-driven and make sure that their operations are running frictionless! We build a culture and are looking for people with fire in their eyes who wants to change the world!


Start date: September / October 2018 


About SUPERB: 

SUPERB was born with the vision of using technology to reshape the way ambitious people work in hospitality. We have introduced the first Guest Experience Management platform (GXM) built for hospitality businesses striving to deliver experiences without compromise. By combining all tools a restaurant needs to run their operations, we are helping restaurants run a healthy and financially stable business. We do this because great experience is great business. 


The Role 

You will be responsible for developing and leading SUPERBs strategic channel partnership initiatives with organizations on the scale of small to large enterprise-level companies and other relevant actors within the hospitality ecosystem. The purpose of partnerships is to create a sustainable collaboration that can facilitate further growth of new SUPERB customers through for example product integrations with 3rd party applications, reseller programs, referral initiatives and much more. You will work closely with the executive team and various team leaders to identify and develop strong, mutually beneficial relationships with companies that have strategically compatible areas of expertise. You will be responsible for planning, executing, and maintaining a variety of large-scale business development initiatives.


Your Responsibilities

  • Identify potential partnerships which are strategically well-positioned to accelerate SUPERBs customer and revenue growth
  • Generating new partnerships opportunities through new business development and lead generation.
  • Collaborate with the executive team to build and maintain a pipeline of relationships with potential partners, taking responsibility for the relationship throughout all stages. 
  • Close partnership agreements while properly balancing company goals, speed, and economic potential.
  • Take primary responsibility for the execution and integration of new partnerships.
  • Track, report, evaluate and optimize the performance of partnerships, including identifying issues as they arise, assessing possible solutions, and executing those solutions.
  • Collaborate with designers, marketers, and other relevant team members to make exceptional partnership collateral.
  • Provide thought leadership, strategic insight, and clear communication (written and verbal) to team members on partnership initiatives.


The Ideal Candidate 

  • You are a great storyteller and communicator, able to convey complex ideas 
  • Strong negotiations skills  
  • 3-5 years of B2B sales and marketing experience, preferably in the SaaS marketing space
  • Tech-savvy and curious, you navigate easily among complex SaaS solutions
  • Experience managing technology integrations and product-related partnerships, or servicing clients on complex b2b technologies.
  • Start-up style mentality (you enjoy building the car while you’re driving it), entrepreneurial experience a plus
  • We value international profiles and expect you to be fluent in English
  • BA/BS degree or relevant industry experience.
  • Must have experience managing relationships with partners, clients, or vendors


Benefits 

  • An open environment where everyone is involved in all aspects of the product
  • Working for a company with a larger-than-profit purpose
  • Working with passionate people every day 
  • Part of an exciting journey of reshaping the way restaurants work
  • Catered lunch at the office
  • Free coffee and snacks at the office
  • Part of vibrant startup culture

Perks and benefits

This job comes with several perks and benefits

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Skill development
Skill development

We want to take you from good to great.

Remote work allowed
Remote work allowed

You know how you perform best. Work from your couch, your favorite cafe or abroad when you feel like it.

Paid holiday
Paid holiday

Metropolitists, beach boys and mountaineers we salute you and pay you to go and explore the world.

Work life balance
Work life balance

Carve out time for your kids, friends and personal cider projects.

See all 11 benefits

Working at
Superb

Running a restaurant using multiple systems is not sufficient anymore. The lack of integrations makes it challenging for restaurants to collect and use the insights needed to improve performance, upsell to guests, and build repeat business. Superb empowers the new generation of restaurateurs with a new, more innovative way of working. Introducing Guest Experience Management, the first all-in-one platform gathering all the tools to run a restaurant (Reservations, POS & Payments) while collecting guest data to provide personalised guest experiences, build guest relationships and maximise revenue. Together we believe #experiencematters.

Read more about Superb

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