Technical Project Lead

Salary Competitive

bmetric is an exciting six year old tech-startup located at the heart of Copenhagen, Denmark. bmetric provides the service and technology to increase sales and enhance the customer experiences. We apply cross-channel data to promote specific sales and service goals for our customers. We are growing quickly and need a new Technical project lead to join our team.


The primary goal of this position is to be a technical advisor and architect to/for our account managers and support team. The role includes scoping, clarifying and designing the customers technical setup of bmetric’s channel management technologies. You’ll be a part of our customer success team, headed by our Commercial Director and working together with account managers and support team.

 

The tasks include, but are not limited to:

  • Advise on architecture and setup design

  • Continuous contact and planning with account managers and support teams

  • Help account managers to assess and evaluate the needs of the customer (from a technical perspective) and translate those into actionable plans for our set-up and growth teams.

  • Help our support team & account managers with technical difficulties

  • Communicate with our product manager & CTO about new features and releases to apply to customer setups

 

Requirements for the job:

  • Start date is as soon as possible

  • This is a full-time role

  • Location: Copenhagen Denmark

  • Language: Professional English (Fluent)

  • Familiar with front-end development ie. scripting, html and css

  • Understand how the internet and websites work behind the scenes - both from an implementation perspective but also an analytics/tracking perspective

 

It’s an advantage if you:

  • Have an understanding of integration architecture and API-functionality

  • Have worked with implementing analytics setups like Google Analytics, Adobe, Tealium, App tracking, User behaviour or similar

  • Have an interest in UX, Conversion Rate Optimization and Testing

 

Salary:

Salary based on experience.

Perks and benefits

This job comes with several perks and benefits

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Free office snacks
Free office snacks

Peckish after lunch? We got your back with soft drinks, treats and fruit.

Free friday beers
Free friday beers

Friday is something special, let's enjoy a beer together.

Skill development
Skill development

We want to take you from good to great.

See all 7 benefits

Working at
bmetric

Bmetric is a full-service technology start-up that makes customer journeys - and data - work better for trusted brands across Europe. Our service and technology operate in a space between websites and call centres, a space in which businesses often lack the data and actionability to incentivise customer return. Bmetric technologies provide cross-channel data and apply machine learning to promote specific sales and service goals for our customers by repairing and enhancing customer experiences.

Read more about bmetric

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