Salary Competitive

Har du lyst til at være den første kunderne møder i en spændende ung virksomhed med vokseværk? Hvis du samtidig har en interesse for IT og fitnessindustrien så kig nærmere. Lenus er en hurtigtvoksende ung software virksomhed der leverer en service til personlige trænere, diætister og andet sundhedspersonale der hjælper dem med at holde styr på klienter og lave deres kost og træningsplaner. Vi har sammen med vores samarbejdespartnere hjulpet vores slutbrugere med at tabe over 100.000kg.


Vores team er ungt, diverst, åbent, socialt og glade for krammere. Der bliver jævnligt arrangeret team ture (den sidste var til Sitges udenfor Barcelona), team middage og team fester. Selv når vi bare arbejder er det næsten altid med højt humør (selv de bedste mennesker kan have en dårlig dag :) )

Da vi vokser hurtigt har vi brug for en person der trives i at arbejde i et højt tempo og stadig evner at give kunden en god serviceoplevelse. Hovedopgaven ligger i servicere og levere den gode service for mindre komplekse opgaver men der vil være mulighed for at vokse med opgaven og hjælpe vores 2nd line support med at løse de mere komplekse opgaver der også kommer ind. Da vi er hurtigtvoksende vil der derfor også være mulighed for at hjælpe med at forme stillingen og fremtiden for support afdelingen.


Som en del af Support squad hos Lenus eHealth vil dine arbejdsopgaver være at:

· Sikre, at vores kunder oplever en fantastisk service, når de kontakter os.

· Løse mindre komplekse problemer

· Jævnlig kontakt med vores interne team i form af udviklere, sælgere og Key Account managers.

· Indsamling af data til forskellige projekter og udviklingsopgaver

· Hjælp med forme support afdelingen og de værktøjer der bruges


Som en del af Support squad hos Lenus eHealth håber vi at:

· Du har erfaring med kundesupport

· Har prøvet at arbejdet med et ticket system før

· Du er interesseret i at lære mere om IT og fitnessindustrien


Vi forventer at du behersker det danske og engelske sprog, og er god til at formulere dig i både skrift og tale. Derudover skal du gerne have erfaring fra en lignende stilling og hvis du har en faglig viden om IT eller fitness generelt, så er det et kæmpe plus. Samtidig leder vi efter en person med drive der godt kan lide at tage ansvar og hjælpe med at gøre processer mere strømlinede.


Hvis det lyder spændende så send din ansøgning direkte gennem TheHub.dk.


Hvis du har spørgsmål eller har brug for at vide mere om rollen så kan du skrive til mathias@lenus.io

Perks and benefits

This job comes with several perks and benefits

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Free friday beers
Free friday beers

Friday is something special, let's enjoy a beer together.

New tech gear
New tech gear

Are you a true Tech Savvy? Macbook, trackpad, you name it, we get you covered.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Central office
Central office

Your local office is your anchor point, thus, we placed it centrally at your convenience.

Free office snacks
Free office snacks

Peckish after lunch? We got your back with soft drinks, treats and fruit.

See all 12 benefits

Working at
Lenus

The health coaching revolution starts here Lenus partners with the world’s best health & fitness coaches to power their growth. We support the new generation in taking their coaching business to the next level. We empower partners in the areas of physical health, mental & wellbeing, nutrition, lifestyle and habit & behavior coaching- A truly holistic approach to health. Fusing together our innovative tech, strategic expertise & human connection, we’re fully equipped to handle the business of coaching, so that coaches can focus on delivering real value to their clients. We’re accelerating the holistic health revolution. Do meaningful work, every day We are like-minded people for whom health and growth are core values and clear priorities. Here, we’re fundamentally energized by our shared vision: making the world a healthier and happier place. The path from our effort to our impact is short. In other words, our work matters. We are at the forefront of the health-tech field that’s under rapid transformation, and our innovations pave the path to the impact we want to create. Reach memorable career heights At Lenus, we inspire and motivate each other to do our best work and to always expand our skills and evolve our mindsets. We share an international platform and get support from peers and the organization to grow. We encourage people to innovate, test, fail, refine and bounce back. And not to be afraid of pushing the button. This often results in truly memorable moments of a career, regardless of the nature, complexity, pace or size of achievements. Bond through genuine human connections We are human at our core and we go all out to nurture authentic connections and experiences. To elevate and genuinely care for one another is the essence of who we are. A team of real, passionate people with unshakable optimism and contagious energy. Our informal environment encourages teamraderie. It empowers everyone to step in with their entire personality, and to engage and collaborate enthusiastically across functions, responsibilities and titles.

Read more about Lenus

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