The Low Down
Dixa is diving into the scale-up territory, and we’re looking for an Engineering Manager to embark on this journey with us to build the world’s most powerful Customer Friendship platform 💜You’ll join a highly collaborative team that values open-source, functional programming and modern infrastructure. You will be able to offer fresh insights and valuable perspectives on our technologies and improved ways of building our platform. This is a great chance to create a meaningful impact on the future of exceptional customer experience.
About the job
As a technical manager, you will be responsible for planning and executing part of the technology roadmap. This means collaborating with other technical leads to scope out and break down initiatives, as well as delivering and coordinating the technical work within the team. You will ensure great quality, solid architecture, and responsibility for the team’s domain.On a day-to-day basis, you will provide technical feedback to the team, participate in code reviews, remove impediments, and provide additional support as needed.You will be a member of the Engineering Management team, collaborating with your peers to work through challenges and discuss best practices. That comes with great responsibility for the engineers in the team, where you will ensure their professional and personal growth, boosting morale (particularly in difficult times!) and retaining/hiring more engineers.
Responsibilities
- You will lead and grow one or more small engineering teams. Provide support and guidance that enables the team to self-organize and achieve sustained high velocity and predictability.
- Collaborate with product managers and the product and engineering leadership team to help define goals and objectives in the short and long term and follow through on the status of executing against set plans.
- Lead delivery of major product initiatives, ensuring team collaboration and high engagement.
- Manage stakeholder expectations and communication to feature or cross-team project delivery.
- Discovering and implementing new technologies that yield a competitive advantage.
- Helping teams use technology profitably and supervise system infrastructure to ensure functionality and efficiency.
- Using stakeholders’ feedback to inform necessary improvements and adjustments to technology, product, and platform.
- Maintaining and improving a healthy Engineering Culture, following the Dixa DNA.
- Partner with team members, Tech Leads, and other senior engineering stakeholders and champion ways to drive improvements in technical design or delivery processes.
- Represent your team(s) internally to recognize and communicate impact and achievements across the department.
About You
- You have a passion for engineering, with a genuine and combined interest in technology and people.
- You appreciate the principles of the Dixa DNA: Build for the future by acting now, Care and unity, and Work smart, fail fast.
- You are good at developing others and raising teams to a higher altitude.
- You follow the key engineering trends and provide technical guidance to engineering teams.
- You are a natural at working collaboratively, listening to others, and voicing your own ideas. You understand the importance of collective and individual input for a team to shine.
- You want to make a difference where you work. You are eager to contribute to a positive and productive work environment and grow your career in a hyper-growth company!
Perks and benefits
This job comes with several perks and benefits
Free coffee / tea
Near public transit
Social gatherings
Free office snacks
Pension plan
Free friday beers
Working at
Dixa
Dixa is a global customer service tech company on a mission to create friendships between brands and their customers, break down technology silos and eliminate bad customer service.Dixa is a truly international company with 14+ nationalities working together in the heart of Copenhagen and with offices in London, Berlin and Kiev. With customers in 20+ countries, Dixa has experienced incredible growth since it’s launch in 2018, quickly becoming one of Scandinavia’s fastest growing SaaS companies.
