IT Operations Specialist

Salary Competitive

At Reshape we don’t just challenge the status quo of biotech today. Our goal is to redefine biotechnology research for the future. We believe that biology holds the key to a sustainable future. We want to provide the most innovative companies with the tools to decode nature in order to address some of humanity’s biggest challenges — from revolutionizing alternative protein production to pioneering sustainable agriculture practices.

Could you see yourself at Reshape? Read on.

 

You’ll be part of our Business Operations team

Welcome to the Business Operations team – the dynamic force keeping our startup sailing smoothly through the entrepreneurial seas! We're the multitasking maestros who oversee finance, people & culture, company operations, and administration. From strategic planning to resource allocation, process optimization, and performance monitoring, we've got it covered. Our goal is simple: to equip our colleagues with the tools they need to thrive both now and in the exciting journey ahead as we scale up. So, buckle up and get ready to dive into the heart of the action with us!

 

The purpose of the role

Working closely with all Reshapers, the IT Operations role is instrumental in ensuring that we can support our growth operationally. In this role, you’ll evaluate and implement all relevant IT systems that will help us scale processes to more colleagues, customers and partners. You’ll monitor and maintain our internal system landscape ensuring maximized return on our IT investments and high uptime. Moreover, you’ll support our commercial growth by delivering IT and Information Security expertise to our commercial teams and customers as part of our sales processes and ongoing customer success efforts.

 

This is what you will be doing:

  • Build out our IT system landscape to support our growth ambitions including managing hardware and software vendors.

  • Work closely with all teams to ensure successful implementations of IT systems and nimble processes around them.

  • Educate colleagues in best practices for how to use and administrate our systems and processes including building out documentation and knowledge bases.

  • Monitor and maintain internal systems.

  • Deliver IT and Information Security input in commercial processes to support us in running great sales processes and delivering best-in-class customer experiences.

     

What we value:

  • A strong knowledge of internal IT systems and processes required to scale up an organization efficiently.

  • Good basic understanding of information security procedures.

  • Effective communication skills in navigating topics of both high and low complexity.

  • Experience from (or a strong interest in) other fast-growing startups

  • Thrive in a trust-based environment with a lot of freedom


We know this is a pretty broad role, but we are not sticklers for requirements. If you have a solid background in IT Operations, Internal IT and tooling and / or InfoSec and share our vision for the future, we would love to hear from you.

 

What we offer:

  • A fun, informal and fast paced work environment in a fast growing organization.

  • Flexible working hours (but also expect flexibility in return).

  • An inclusive and social environment.

  • Competitive compensation.

  • Lunch, sodas, coffee and snacks in the office.

  • Weekly company training and frequent social gatherings.

     

Why join Reshape?

We, in Reshape, are set on reinventing how biotechnology research is being conducted. We believe that biology is the cornerstone of a sustainable future. We want to pioneer building innovative tools helping research teams everywhere to decipher the complexities of nature in order for us to tackle some of the great challenges we, as in all humans, are facing currently.

Our mission? To pioneer the future of lab automation and AI-powered analysis. This enables research teams to collaborate more effectively, automate repetitive tasks, and gives them access to more data than ever – so they can get back to doing science. This way companies can accelerate the research pace and reduce time to market.

Yes, it's an ambitious mission. Establishing a new standard in biotechnology demands a dedicated team, so we're always keen to welcome new talent. Our diverse team of passionate professionals is primarily based at our Copenhagen HQ.

We value transparency, accountability, and tight-knit collaboration, believing these principles are not just the foundation of great products but also key components of a vibrant and successful organization. Something we’ve been doing quite well up until now, if we may add.

Step into a role at Reshape Biotech, your contributions will have the potential to shape the future of biotechnology. Are you still excited about Reshape and see yourself in what’s outlined above? If yes, we’d love to hear from you.

Perks and benefits

This job comes with several perks and benefits

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Pet friendly
Pet friendly

Dogs, turtles or goldfish are welcome in the office as long as they want to cuddle every now and then.

Paid holiday
Paid holiday

Metropolitists, beach boys and mountaineers we salute you and pay you to go and explore the world.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

See all 8 benefits

Working at
Reshape Biotech

Reshape Biotech is building the next generation of lab automation robots. Our customers are biotech companies tackling the world’s biggest problems - be it alternative protein development or sustainable agriculture. Reshape is the scaling factor for these companies, enabling researchers to collaborate across geographies and departments and increase throughput of more than 500x. Our team is highly multi-disciplinary with expertise in microbiology, computer vision, hardware and software development. Our community is built on trust, enabling ambitious and bright people to achieve great things together. This is your chance to be part of that. We’re growing fast and have an even bigger ambition as we are comitted to reinventing a 100 year old industry and becoming the very standard that the world of biotech relies on. We’re backed by top tier investors from Y Combinator, CEOs from the industry and some of the biggest names you can find. At Reshape Biotech, you have the potential to influence how biotech research is done in the next 100 years. ABOUT THE HIRING PROCESS The hiring process at Reshape is usually divided up into 4 steps: 1. First interview is all about learning about each other. We want to give you a deep background on Reshape, what we stand for and where we want to take the company, and we want to learn about who *you* are and what *you* stand for as a person. 2. The second interview is focused on diving deeper into the technical parts of your future role, learning deeply about your experience in you respective field and where you want to go as a person. 3. The third interview is a meet & greet with the team. We care a lot about our culture and want to take great care of it. We’ll invite you in for an afternoon to meet the current team in a relaxed setting to give you the opportunity to see what it is like to work at Reshape. 4. If an offer is extended, we will talk through and clarify any doubts or questions. Often this is a phone call at the end, or we’ll invite you in to discuss if necessary. For certain hires, we may adjust the process a little bit, but we will make sure to cover the topics so all parties feel comfortable about making a final decision.

Read more about Reshape Biotech

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