ERNIT is the world’s first digital piggy bank, consisting of an iOS / Android app and a connected, physical piggy bank, made to teach children and their parents how to give, save and spend wisely in a world of digital money. We’re working hard to provide a great place for kids and their families to prosper and learn when it comes to being smart about money.

We’re looking for a passionate, motivated and structured community manager to join our small but growing team in Copenhagen as an intern – with the possibility of a hire after the 8 week period ends.

Your tasks as a community manager will range over several functions which all evolve around the end-user. You are going to be in charge of making the user-experience fantastic! This includes handling the day to day customer communication. This communication will be through our customer service channels such as through the app, via e-mail, by phone or even face to face. We have a very active customer base and we take pride in taking all their quantitative- and qualitative feedback and turn it into features in the ERNIT system. And you will be a big part of this.

Besides the direct customer communication, you will also be in charge of our newsletter, social media, blog posts and content in general on our website. It all boils down to making the most awesome internet of things piggy bank ever!

What you’ll be doing:

• Respond to all customer related questions.
• Turn qualitative- and quantitative feedback into action points.
• Do usability reports, focus groups and other community-related events.
• Be in charge of our newsletter, social media channels and website.

About you:

• You are fluent in Danish and have exceptional English writing skills.
• You have an eagerness to learn and a structured approach.
• You have great communication skills and a positive attitude.

Pluses:

• Experience with customer service.
• Knowledge within newsletter, social media and SEO communication.
• Experience with usability reports.
• Startup experience.

We are working with exciting technologies like IoT, bank APIs and bots to name just a few. We are located at SingularityU in Copenhagen, and being on the ERNIT team you’ll be able to define your own profile and head into the direction you see fit. As an intern at ERNIT you’ll be treated as a full blown team member.

We’d love to hear from you!

ERNIT was founded in 2013 by Søren Nielsen, Thomas Bjerring and Mads Tagel. Our team has collectively worked together since 2013 developing ERNIT, and individually we have worked decades in areas like digital design, creative technology, educational communication, sound design, financial literacy and consumer electronics. As of summer 2016, ERNIT is a Techstars company.