Junior Account Manager

Salary Competitive
bmetric is an exciting six year old tech-startup located at the heart of Copenhagen, Denmark. bmetric provides the service and technology to increase sales and enhance the customer experiences. We apply cross-channel data to promote specific sales and service goals for our customers. We are growing quickly and need a new Junior Account Manager to join our team.

bmetric junior account manager/project manager

The primary goal of this role is to cultivate good relations with assigned bmetric customers, so they continue working with bmetric. The role includes planning and managing customer projects; requesting assistance with technical, growth or setup tasks as needed.

 

The tasks include, but are not limited to:

  • Continuous contact with the customer for status and planning (physical & phone)

  • Manage timelines and delivery dates for projects, both internally and externally

  • Assess & manage performance of bmetric technologies to assure a steady delivery of value to the customer, involve specialists when needed

  • Assess and evaluate the needs of the customer and translate those into actionable plans for our set-up and growth departments

  • Seek and capture the opportunity for up-sell and cross cell within and across your accounts

  • Review, assess and deliver reports timely to customers; create them if needed be

  • Know when to request assistance from specialists regarding tasks related to technical, setup/edit or growth potential for the customers

 

Requirements for the job:

  • Start date: 01/01/2020

  • This role is full time

  • Location: Denmark

  • Language: Fluency in Danish & English

 

Preferred skills/experience

  • Experience as a project manager or account manager (Internship/part-time/full-time)

  • Experience in software company or agency (Internship/part-time/full-time)

  • Relevant degree in business, economy, technology, communication or accounting

 

Salary:

The salary is based on experience. Expect bonus to play a part in the compensation for customer continuation/up-selling.

 

Please apply via The Hub and contact Frank van Dijk at +45 28 87 67 23 with any questions. 

Perks and benefits

This job comes with several perks and benefits

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Free office snacks
Free office snacks

Peckish after lunch? We got your back with soft drinks, treats and fruit.

Free friday beers
Free friday beers

Friday is something special, let's enjoy a beer together.

See all 7 benefits

Working at
bmetric

Full-service technology, making customer journeys—and data—work better, for trusted brands across Europe. Our service and technology operate in a space between websites and call centres. A space, within which, businesses lack the data and actionability to reduce customer churn. bmetric technologies provide cross-channel data, and apply machine learning; to promote specific sales and service goals for our customers, by repairing and enhancing customer experiences.

Read more about bmetric

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